The Coronavirus is now becoming more widespread within the US and we have had a few close calls close to home already (Lexington, KY).
Traveling seems like the last thing any of us should do during this time period, but United Airlines just released their response to this virus and it was somewhat impressive.
We are in the business of serving people and in the midst of this coronavirus outbreak it’s important that we give you as much flexibility as possible when planning your next trip. But it’s also important that we give you as much information as possible about the procedures we follow to clean our aircraft and maintain a sanitary environment once we’re in the air.
Our teams are in daily contact with the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), federal agencies and other global health organizations to share the most up-to-the-minute information to ensure the actions we’re taking are comprehensive and appropriate.
Before you fly
To give you the greatest flexibility, when you book any flight with us now through March 31, you can change it for free over the next 12 months – any ticket, any fare type, any destination.
On the ground
Our team of in-house medical experts and industrial hygienists oversee our aircraft cleaning procedures to ensure they meet or exceed all CDC guidelines. Hard surfaces such as lavatories, tray tables, window shades and armrests are thoroughly wiped down with a high-grade disinfectant and multi-purpose cleaner. And when we are advised by the CDC of a person who has traveled on board and is potentially exhibiting coronavirus symptoms, that aircraft is taken out of service and sent through a full decontamination process that includes our standard cleaning procedures plus washing ceilings and overhead bins and scrubbing the interior.
In the air
Our aircraft are equipped with state-of-the-art circulation systems, similar to those found in hospitals, which use a high-efficiency (HEPA) filter to circulate the air and remove more than 99% of airborne particles. We’re also adjusting our inflight service to limit person-to-person contamination. This includes handing beverages directly to customers instead of allowing customers to touch a tray and ensuring all flight attendants wear gloves during service.
More information on each of these efforts can be found on the United Hub.
[Knoxville Citizen] - Jeremy Pruitt Shares One Consistent Message During Monday Press Conference Read More
Should You Repair or Replace Your Car’s Windshield? Read More
Will There be a College Football Season in Knoxville? - A Realistic Look At first… Read More
Getting older is a reality. Everybody ages. Our knees pop when we stand up or sit down. Our… Read More
Knox By Night, a Knoxville based sketch comedy group, will be having a live show… Read More
Tennessee Vols have seen their fair share of problems with law enforcement over the past few… Read More
This Friday, February 28th, there is a one-time concert like no other coming to Knoxville,… Read More
[Knoxville Citizen] Three Historic Places in Knoxville You've Never Seen If there's one thing I… Read More
[Knoxville Citizen] - Why Rick Barnes is NOT on the Hot Seat After Losing 18… Read More
Knoxville Citizen - 4 Things To Do To Prep Your Knoxville, TN Home for Sale… Read More
Knoxville Citizen - Blown Up Veteran Travis Strong Shows Incredible Strength Travis MacCody Strong is… Read More
Knoxville Citizen - Is Jeremy Pruitt Confirmed the Man for the Job in Knoxville? Tennessee… Read More
Knoxville Citizen - 2020 Presidential Election in Knoxville - Will Your Vote Count? Over the… Read More